Big Goods Market
Frequently Asked Questions
Big Goods Market keeps a single catalog of 1,000 pieces in Fargo, North Dakota — table runners and linen sets on one side, cushions, throws and small accents on the other. Every order ships free, with no minimum spend: handling takes 1–2 business days, delivery 3–5, and returns run 30 days from delivery.
Picture a living room refresh — sectional, rug-height side table, throw pillows. Handling is 1–2 business days, transit is 3–5, delivery is free, and if the sectional is too deep for the doorway you have 30 days to send it back.
- Can I return an item that does not fit my room?
- Yes. Returns are accepted within 30 days of delivery on unused items in original packaging. Email us with the order number and we send return instructions the same working day.
- How long does a refund take?
- Refunds are issued to the original PayPal payment method within 5–7 business days after the return arrives at our Fargo warehouse.
- Do you ship outside the United States?
- We ship within the 48 contiguous states only. Alaska, Hawaii, Puerto Rico and international addresses are not covered at the moment.
- Which payment methods do you accept?
- PayPal is our standard checkout: PayPal balance, a linked bank account, or a major debit or credit card processed inside PayPal's encrypted flow.
- Is furniture assembled when it arrives?
- Most pieces arrive flat-packed with hardware, tools and illustrated instructions. Assembly usually takes 20–60 minutes with two people; upholstered pieces normally need only feet or legs attached.
- Do you charge extra for large items?
- No. Sofas, dining sets and wardrobes ship at the same zero cost as a single pillow — there is no large-item or fuel surcharge.
- Where do you ship from?
- Everything leaves one warehouse at 4920 30th Ave S Apt 203, Fargo, ND 58104, which is also the return address.
- Does Big Goods Market deliver furniture to apartments without a loading dock?
- Yes. Standard ground delivery is curbside or to the first dry area, and small parcels go to the door. If access is tight, tell us in the order note and we pass it to the carrier.